Allowing Access to your Records

DSCF4214Happy House takes the security of your personal and medical information seriously however we realise that, for some patients, there are occasions where it is useful for others to be able to have limited access to your medical information, such as someone booking an appointment on your behalf or ordering a repeat script.  Others may rely on carers who support them in their everyday lives and would like them to assist them in their medical care.

To enable this, we have a simple access to records form which allows patients to nominate an individual to have access to their information at two levels:

LEVEL ONE – Book, check and alter an appointment, order and check if a prescription is ready and know what has been prescribed and check if test results are back (BUT NOT WHAT THE RESULT IS)

LEVEL TWO – gives access to all areas of your medical information andis ideal for patients with carer.

If you would like to arrange access, complete the form below and hand it in to the surgery.  Please note that if you need to stop access then you must complete the Access removal Form – we will not remind you to review who you have given access to.  The access removal form is also below.

Access to Records and Information

WITHDRAWL OF ACCESS TO INFORMATION AND RECORDS

 Summary Care Records

Over three years ago, the government wrote out to every patient detailing their plans to create an electronic Summary Care Record for each patient. 

Your Summary Care Record contains important information about any medicines you are taking, any allergies you suffer from and any bad reactions to medicines that you have previously experienced.

Allowing authorised healthcare staff to have access to this information will improve decision making by doctors and other healthcare professionals and has prevented mistakes being made when patients are being cared for in an emergency or when their GP practice is closed.

Your Summary Care Record also includes your name, address, date of birth and your unique NHS Number to help identify you correctly.

Healthcare staff who have access to your Summary Care Record:

  • need to be directly involved in caring for you
  • need to have an NHS Smartcard with a chip and passcode
  • will only see the information they need to do their job and
  • will have their details recorded every time they look at your record

Healthcare staff will ask for your permission every time they need to look at your Summary Care Record. If they cannot ask you (for example if you are unconscious or otherwise unable to communicate), healthcare staff may look at your record without asking you, because they consider that this is in your best interest.

If they have to do this, this decision will be recorded and checked to ensure that the access was appropriate

This could be accessed, only with the patient’s permission (unless the patient was unconscious) by clinicians in the NHS to ensure good and safe patient care. 

Patients can opt out of the scheme but must inform their GP of the wish to do so.  Over the years, some of our patients have asked to be opted out and the relevant codes have been applied to prevent this.

You can opt out of this at any time  by dropping a letter in at reception expressing your wish to be removed from the Summary Care record scheme. 

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