New Practice Manager

We are delighted to announce that Lisa Greenman has taken over the role of Practice Manger, after the retirement of Steven.

The Practice wish her well in her new position.

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COVID-19 Vaccinations – ‘Grab a Jab’

From Thursday 11th, all Sunderland Vaccination sites will be included on the ‘grab a jab’ website which will mean all patients can search for a site local to them and attend as a walk-in for 1st , 2nd or Booster dose.

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Visiting Happy House – Please Wear a Mask.

Can we remind all of our patients that, as all of our appointments are face to face (unless a telephone appointment is requested), it is more important than ever to wear a mask if you possibly can when attending the surgery.  We have increased the signage both inside and outside the Practice to remind patients and, if you forget to bring a mask, we can provide one for your consultation.

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Training Closures

Please note we will be closed for staff training on the following dates:

    • Wednesday 6th October –   Closed between 12 Noon – 6pm
  • Wednesday 3rd November –  Closed between 12 noon – 2pm

If you need to speak to us urgently during this time, please ring the usual surgery number where you will be given further information on how to contact us.

For emergencies always dial 999

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Flu Clinics 2021

Flu Clinics will commence on the 27th September, 2021.  Patients eligible for the free NHS flu vaccine are:

  • Patients 50 years and over
  • Patients between 6 months and 50 in clinical risk groups
  • Those in long-stay residential homes
  • Carers
  • Close contacts of immunocompromised individuals
  • Pregnant women
  • Many frontline Health and Social Care staff
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Visiting Happy House Surgery from July 19th.

Despite confirmation that national lockdown restrictions will end on 19 July, infection control guidance from Public Health England still remains.

With significantly high rates of COVID infection in Sunderland, rates of hospitalisation doubling weekly and immense pressure on both GP Practices and Secondary Care, we are requesting all of our patients to follow the following advice when attending the Practice from the 19th July:

  • You must wear a facemask when entering hospitals, GP practices and other healthcare settings
  • Please attend all GP (and hospital appointments) alone where possible
  • Please regularly wash your hands and sanitise using gel
  • Please maintain a social distance in all healthcare settings
  • Please get the COVID-19 vaccine ASAP
  • Please stay at home if you suspect you have COVID-19.  Call 119 or visit www.nhs.uk for a PCR test.
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Changes to Prescription Ordering

From the 1st August, our  prescription telephone opening times will change to  11am – 6pm.

The last year has seen a significant number of patients ordering on-line due to the convenience of 24/7 ordering and COVID restrictions.  We have recently seen a further increase in the number of patients wanting on-line to join as many need the certificate available on the ‘My NHS’ app, to prove that they have had both COVID-19 vaccinations.  The change is necessary to allow us to process the increasing number of on-line requests.

If you want to access prescriptions on-line you can complete the application form by clicking here.

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Telephone Issues – 19/05/21

We apologise to patients who were unable to contact us on our usual surgery number for a brief period this afternoon for routine calls (urgent calls were answered on an alternative number).  Some patients may have also been stuck in the call-back system for which we apologise.  The problem was due to our telephone provider losing power to one of their data centres.

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Green Impact Scheme

This practice is delighted to be signed up to the Green Impact for Health Toolkit and is actively taking steps to reduce our carbon footprint. The climate emergency is also a health emergency, and health care in the UK contributes 5.4% of the UK’s carbon emissions. We need to enhance the health of our current population without compromising the health of future generations, and this means operating within the sustainable boundaries of the planet. Fortunately most of the solutions for the planet also make our health better – for example eating a mainly plant-based diet, engaging in active travel and exercise in nature, avoiding smoking, reducing pollution etc all enhance our health and reduce our need for medications, with further benefits to the NHS, your health and the carbon footprint of healthcare. Take a look at www.greenerpractice.co.uk to learn more about this.

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Carer Vaccinations

For information in regards to those carers eligable for a COVID-19 vaccination, please visit our COVID-19 vaccination page. (click link)

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