Visiting Happy House Surgery from July 19th.

Despite confirmation that national lockdown restrictions will end on 19 July, infection control guidance from Public Health England still remains.

With significantly high rates of COVID infection in Sunderland, rates of hospitalisation doubling weekly and immense pressure on both GP Practices and Secondary Care, we are requesting all of our patients to follow the following advice when attending the Practice from the 19th July:

  • You must wear a facemask when entering hospitals, GP practices and other healthcare settings
  • Please attend all GP (and hospital appointments) alone where possible
  • Please regularly wash your hands and sanitise using gel
  • Please maintain a social distance in all healthcare settings
  • Please get the COVID-19 vaccine ASAP
  • Please stay at home if you suspect you have COVID-19.  Call 119 or visit for a PCR test.
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Changes to Prescription Ordering

From the 1st August, our  prescription telephone line will only open on an afternoon, from 2pm – 6pm.

The last year has seen a significant number of patients ordering on-line due to the convenience of 24/7 ordering and COVID restrictions.  We have recently seen a further increase in the number of patients wanting on-line to join as many need the certificate available on the ‘My NHS’ app, to prove that they have had both COVID-19 vaccinations.  The change is necessary to allow us to process the increasing number of on-line requests.

If you want to access prescriptions on-line you can complete the application form by clicking here.

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Telephone Issues – 19/05/21

We apologise to patients who were unable to contact us on our usual surgery number for a brief period this afternoon for routine calls (urgent calls were answered on an alternative number).  Some patients may have also been stuck in the call-back system for which we apologise.  The problem was due to our telephone provider losing power to one of their data centres.

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Green Impact Scheme

This practice is delighted to be signed up to the Green Impact for Health Toolkit and is actively taking steps to reduce our carbon footprint. The climate emergency is also a health emergency, and health care in the UK contributes 5.4% of the UK’s carbon emissions. We need to enhance the health of our current population without compromising the health of future generations, and this means operating within the sustainable boundaries of the planet. Fortunately most of the solutions for the planet also make our health better – for example eating a mainly plant-based diet, engaging in active travel and exercise in nature, avoiding smoking, reducing pollution etc all enhance our health and reduce our need for medications, with further benefits to the NHS, your health and the carbon footprint of healthcare. Take a look at to learn more about this.

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Carer Vaccinations

For information in regards to those carers eligable for a COVID-19 vaccination, please visit our COVID-19 vaccination page. (click link)

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COVID-19 Vaccinations – 50 and over.

If you are 50 and over and have not yet had your first COVID-19 vaccination (even if you have previously declined having it and have changed your mind) please contact reception and we will arrange an appointment for you.

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Healthwatch – Have you had your COVID-19 Vaccine yet?

COVID-19 vaccine centres across Sunderland are now up and running and Healthwatch Sunderland would like to hear from anyone who has had their appointment for their vaccine, to let them know how it went.  They would like to know about the whole experience, from booking your appointment to receiving your vaccine and whether your experience was good or bad, this feedback will help Healthwatch inform providers what is working well and what, and if anything, could be improved.

You can give your feedback here:

Also, if you have any questions about the vaccine, you can contact them on: (0191) 514 7145, or visit their new COVID Vaccine frequently asked questions page here:

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Blue Monday?

Many people talking today about ‘Blue Monday’.

If your Monday is feeling rather blue, why not visit the new NHS Every Mind Matters website, which includes   tips and support on how to deal with change, cope with money worries and job uncertainty and how to look after your mental wellbeing while staying at home. It also includes practical tips and videos from experts on dealing with stress and anxiety, boosting your mood, sleeping better and what you can do to help others – including advice for parents and for children and young people.

Click here to visit site

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80 and Over Covid Vaccinations

If there are any patients 80 and over that are not housebound, and you have not had a first vaccination yet and would like to have your COVID-19 vaccination – even if you have previously declined this and have changed your mind, please contact reception as soon as possible to arrange an appointment.  We are working through the housebound list at the moment.

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Staying Safe whilst Self-Isolating

For information on how to stay safe whilst self isolating at home, click here.

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