Warm Spaces

Please find the details of Warm Spaces being provided across the City over the winter period. The spaces have been put in place across the community to support residents in accessing a warm, safe and welcoming space as well as an opportunity to enjoy some company and possibly hot drinks.

 

Warm spaces – Sunderland City Council

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C-19 vaccination programme

Eligible patients now have the option to have the Flu and Covid Autumn Booster co-administered at the Practice.  Patients are being contacted to arrange an appointment.

For those eligible patients who do not wish to have both vaccines at the same time you can book an appointment for your booster at one of the local sites.

The local C-19 vaccination programme is now live on the National Booking System (NBS) and from week commencing Monday 19th September patients will be required to book using the NBS system.

Below is the national page to book appointments via NBS – or you can call 119 as the Practice can no longer book covid appointments at these local centres.

https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/

This is also the local council website which is updated every week.

https://www.sunderland.gov.uk/covidvaccine

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Healthwatch – How is your GP Practice doing?

This year the people of Sunderland told us that they would like us to look at GP Access as one of our main areas of work. In response to this we have designed this survey to help us discover how people access their GP practices, what is working well and what needs improving.

The survey should take no longer than 5 -10 minutes to complete and the closing date for the survey is 30th September 2022.

Click here to complete the survey

Please share it with your family and friends too!

You can give us a call if you would like us to complete the survey
with you on 0191 514 7145

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New Practice Manager

We are delighted to announce that Lisa Greenman has taken over the role of Practice Manger, after the retirement of Steven.

The Practice wish her well in her new position.

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COVID-19 Vaccinations – ‘Grab a Jab’

From Thursday 11th, all Sunderland Vaccination sites will be included on the ‘grab a jab’ website which will mean all patients can search for a site local to them and attend as a walk-in for 1st , 2nd or Booster dose.

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Visiting Happy House – Please Wear a Mask.

Can we remind all of our patients that, as all of our appointments are face to face (unless a telephone appointment is requested), it is more important than ever to wear a mask if you possibly can when attending the surgery.  We have increased the signage both inside and outside the Practice to remind patients and, if you forget to bring a mask, we can provide one for your consultation.

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Training Closures

Please note we will be closed for staff training on the following dates:

    • Wednesday 6th October –   Closed between 12 Noon – 6pm
  • Wednesday 3rd November –  Closed between 12 noon – 2pm

If you need to speak to us urgently during this time, please ring the usual surgery number where you will be given further information on how to contact us.

For emergencies always dial 999

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Flu Clinics 2021

Flu Clinics will commence on the 27th September, 2021.  Patients eligible for the free NHS flu vaccine are:

  • Patients 50 years and over
  • Patients between 6 months and 50 in clinical risk groups
  • Those in long-stay residential homes
  • Carers
  • Close contacts of immunocompromised individuals
  • Pregnant women
  • Many frontline Health and Social Care staff
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Visiting Happy House Surgery from July 19th.

Despite confirmation that national lockdown restrictions will end on 19 July, infection control guidance from Public Health England still remains.

With significantly high rates of COVID infection in Sunderland, rates of hospitalisation doubling weekly and immense pressure on both GP Practices and Secondary Care, we are requesting all of our patients to follow the following advice when attending the Practice from the 19th July:

  • You must wear a facemask when entering hospitals, GP practices and other healthcare settings
  • Please attend all GP (and hospital appointments) alone where possible
  • Please regularly wash your hands and sanitise using gel
  • Please maintain a social distance in all healthcare settings
  • Please get the COVID-19 vaccine ASAP
  • Please stay at home if you suspect you have COVID-19.  Call 119 or visit www.nhs.uk for a PCR test.
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Changes to Prescription Ordering

From the 1st August, our  prescription telephone opening times will change to  11am – 6pm.

The last year has seen a significant number of patients ordering on-line due to the convenience of 24/7 ordering and COVID restrictions.  We have recently seen a further increase in the number of patients wanting on-line to join as many need the certificate available on the ‘My NHS’ app, to prove that they have had both COVID-19 vaccinations.  The change is necessary to allow us to process the increasing number of on-line requests.

If you want to access prescriptions on-line you can complete the application form by clicking here.

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